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  • Team & Client Retention
  • Veterinary Practice Management

How Veterinary Clinics Can Reduce Client Drop-Off After the First Visit

Client churn is the silent killer of growth for many veterinary clinics. You spend time, effort, and marketing budget to attract new clients, only to have them disappear after their initial visit. The truth is, client drop-off often has little to do with the quality of your medicine. It’s about what happens in the mind…
Digitail Team
Digitail Team
 •  8 min read
  • vetsnap-digitail-new-integration-banner

    Digitail now integrates with VetSnap

    Managing controlled substances is a non-negotiable part of running a veterinary clinic — but it shouldn’t come at the cost of time, focus, or team sanity. That’s why we’re excited to share that VetSnap is now integrated with Digitail. This new integration gives Digitail clinics a seamless, reliable way to handle controlled substance logging without extra…
  • How Digitail Improved Customer Support for Veterinary Clinics

    How Digitail strengthened Customer Support over the last 3 months

    Hi — I’m Jamie, Director of Customer Success at Digitail. If you’re a practice manager, owner, or DVM, you don’t need reminding how much pressure exists on a normal clinic day. Phones ringing, patients waiting, staff juggling rooms, inventory, payments, and client communication — all while trying to deliver great care and keep the day…
  • Veterinary Reception

    5 Hidden Time Drains Stealing Hours from Your Vet Team

    Veterinary clinics are busier than ever, yet many teams still feel like they’re running on empty. What’s the culprit? The truth is, most veterinary teams aren’t struggling because they lack dedication or skill. They’re losing hours to invisible inefficiencies that quietly compound throughout the day. These hidden time drains don’t announce themselves with alarms or…
  • Automated patient intake

    Automated Patient Intake Is the New Veterinary Standard

    How much time does your front desk spend chasing down paperwork, deciphering handwriting, and manually re-typing client information into your PIMS? Ten minutes per patient? Twenty? Now multiply that by the number of appointments you have each day. The number gets big, fast. That’s not just lost time, it’s a hidden tax on your clinic’s…
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digitail-team

Beyond Veterinary Software: Digitail’s Journey to Cultivating a Culture of Connection

At Digitail, we believe in the power of people – both our clients and our team. This belief was vividly brought to life during our unforgettable team-building trip to Serbia. It wasn’t just a trip; it was a reaffirmation of our core values: customer superpassion, mutual care, growth mindset, ownership, and being the change we…
Sebastian Gabor
Sebastian Gabor
 •  2 min read
Dr. Kristian Sorbo for Digitail Blog

“Applying Social Sciences in the Veterinary Space is Paramount” – Dr. Kristian Sorbo on His Learnings From a Mini-MBA

Growing up in Norway, Kristian Sorbo considered many career paths, including becoming an airline pilot. However, it was his annual summer job milking dairy cows that sparked his interest in veterinary work. In 2005, he moved to Scotland, where he earned his veterinary degree and began his career in veterinary medicine. After a decade of…
Galyna Danylenko
Galyna Danylenko
 •  6 min read
Dr. Jill Lopez on Modern Education for Digitail Blog

“The Veterinary Scene Needs Some Fresh Voices” – Dr. Jill Lopez on Modern Education

Dr. Jill Lopez entered Tuskegee University College of Veterinary Medicine with a clear plan: return to West Virginia, work as an associate veterinarian, and eventually take over the clinic — maybe even buy another practice down the road.  Little did she know that a student internship at an animal health company would reshape her career…
Galyna Danylenko
Galyna Danylenko
 •  7 min read
Dr. Dr. Keith True on the Value of Business Education for Digitail Blog

“You Have to Actively Seek Out Leadership Skills” – Dr. Keith True on the Value of Business Education

Welcome to our DVM + MBA series, where we‘re hearing from veterinarians who’ve combined their passion for animals with serious business chops. From running multi-doctor practices to climbing corporate ladders, they’ve done it all—and now they’re sharing their secrets. It wasn’t just his love for animals that attracted Dr. True to veterinary medicine; it was…
Galyna Danylenko
Galyna Danylenko
 •  8 min read
Dr. Christine Staten on Her Motivation for an MBA for Digitail Blog

“I Need a Generational Succession” – Dr. Christine Staten on Her Motivation for an MBA

Welcome to our “DVM + MBA Spotlight Series” series, where we’re hearing from veterinarians who’ve combined their passion for animals with serious business chops. From running multi-doctor practices to climbing corporate ladders, they’ve done it all—and now they’re sharing their secrets. Dr. Christine Staten‘s dream of being a business owner was a guiding star from…
Galyna Danylenko
Galyna Danylenko
 •  10 min read
Dr. Simmons on the Importance of a Strong Value Proposition for Digitail Blog

“Don’t Just Practice Great Medicine” – Dr. Simmons on the Importance of a Strong Value Proposition

Welcome to our “DVM + MBA Spotlight Series” series, where we‘re hearing from veterinarians who’ve combined their passion for animals with serious business chops. From running multi-doctor practices to climbing corporate ladders, they’ve done it all—and now they’re sharing their secrets. Dr. Chris Simmons, a second-generation veterinarian, didn’t rush into following in his family’s footsteps….
Galyna Danylenko
Galyna Danylenko
 •  12 min read
Dr. Pam Hale on Veterinary Leadership for Digitail Blog

“Business Education is a Way to Have More DVMs in Corporate C-Suites”: Dr. Pam Hale on Veterinary Leadership

Welcome to our DVM + MBA series, where we‘re hearing from veterinarians who’ve combined their passion for animals with serious business chops. From running multi-doctor practices to climbing corporate ladders, they’ve done it all—and now they’re sharing their secrets. Dr. Pam Hale is one of those veterinarians who felt this vocation since childhood. She went…
Galyna Danylenko
Galyna Danylenko
 •  10 min read
Digitail's DVM + MBA Spotlight Series

DVM + MBA Spotlight Series

Welcome to our interview series, where we explore the unique journeys of veterinarians who have combined their passion for animal care with the strategic acumen of a Master of Business Administration (MBA) degree. Whether it’s leading a multi-doctor practice, developing new business ventures, or driving operational excellence, these veterinarians lead by example with their innovation,…
Galyna Danylenko
Galyna Danylenko
 •  2 min read
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